Delivery Policy
Delivery & Shipping
Bringing the Best of New Miu to Your Doorstep, Pan-India.
Actually, the only thing better than shopping is receiving the parcel! At New Miu fashion and lifestyle, we prioritize speed and safety so your new favorites arrive ready to wear.
Kolkata Local
2-3 Days
Our home turf! Orders within Kolkata and nearby areas are dispatched from Rajarhat ekdum fast.
Metro Cities
3-5 Days
Fast tracking to Mumbai, Delhi, Bangalore, Hyderabad, and Chennai.
Rest of India
5-7 Days
We ship to the farthest corners. No town is too small for a New Miu upgrade.
1. Shipping Costs
We keep it simple. Prepaid is king! We offer free shipping on most prepaid orders above a certain limit. For Cash on Delivery (COD), we charge a small service fee. This fee goes directly to the courier partner for the extra work of handling cash and isn't a profit for us.
2. Order Tracking
Actually, we hate "where is my order" anxiety too. Once your package is scanned at our City Centre 2 hub, you'll get an SMS/Email with a tracking link. You can track your New Miu fashion and lifestyle journey in real-time.
3. Non-Delivery & Re-attempts
Our courier partners usually try to deliver 3 times. If you aren't home, they will call you. If you miss all attempts, the parcel comes back to our Kolkata warehouse. To ship it again, we might have to charge for shipping—so please pick up that call!
4. Damaged Packaging
If the courier guy brings you a box that looks like it's been squashed or tampered with, refuse to take it! Just tell them to return it to the sender. Drop us a WhatsApp at +91 74395 48468 and we’ll send you a fresh piece.
In a Rush? Visit Us!
If you live in Kolkata, skip the shipping time. Place your order online and choose "Store Pickup" to grab it from our Rajarhat showroom today.
Shop A 235, 2nd Floor, City Centre 2 Mall, Rajarhat.
Questions about a delivery? WhatsApp us: +91 74395 48468
Or Email: support@newmiu.com





